Colis Privé Tracking

France Home Delivery Pickup Points

Colis Privé provides home and out-of-home parcel delivery, returns, lockers, and tracking in France, Belgium, and Luxembourg.

Delivery Time

Varies by service and destination.

Coverage

France, Belgium, and Luxembourg.

Tracking Number Formats

12 alphanumeric characters

Tracking Tips

• A standard Colis Privé parcel number has 12 alphanumeric characters.
• Colis Privé Store references generally begin with HS or 2R and are tracked on the Colis Privé Store site.
• Official status examples include shipped, in transit, out for delivery, and delivered.
• If a parcel is awaiting Colis Privé, the sender has not yet handed it to Colis Privé; for a late parcel, use the parcel number and postal code to file a claim.

Official Website

https://colisprive.fr/en/home

Official tracking page

Frequently Asked Questions

What does a Colis Privé tracking number look like?

The official help page says a standard Colis Privé parcel number contains 12 alphanumeric characters. Store references generally begin with HS or 2R.

What does 'awaiting Colis Privé' mean?

It means Colis Privé has not yet received the parcel from the sender. Check with the seller if needed.

How do I report a delayed Colis Privé parcel?

Enter the parcel number and postal code in the official tracking area and file a claim. Colis Privé says customer service replies within 48 business hours.